The four things Avetta evaluates
1. Written safety programs. Avetta's questionnaires ask whether you have a written program for each hazard category your scope of work touches, and then ask you to upload it. Which programs you owe follows from the tasks you actually perform — see which written programs OSHA requires for the mapping.
2. Injury and illness statistics. TRIR, DART, and often EMR for the last three years, backed by your OSHA 300A summaries and an insurance-issued experience modifier. These are historical facts — you can't rewrite them, but you can make sure the numbers you report reconcile to the documents behind them.
3. Insurance. Certificates showing general liability, auto, workers' compensation, and any umbrella limits your hiring client requires, with the endorsements (additive insured, waiver of subrogation) that client's account specifies.
4. Training records. Evidence that the people doing the work were trained on the programs you submitted — the training obligations attached to each standard, which vary by program.
Why written programs are where submissions fail
Statistics and certificates are what they are. Programs are judged on content, and the common rejections are structural rather than substantive: responsibilities not assigned to a named role, procedures written in the abstract instead of describing your actual practice, no training or recordkeeping section, no management signature, or template placeholders left in the document. A reviewer reading a program that never mentions your equipment or your competent person has no way to conclude the program is in use.
The fix is the same one that satisfies OSHA: make the programs specific to your work rather than generic to your trade.